Information We Collect
We collect the information needed to provide our adult-only membership and shop, including account profile details, email address, phone number when provided, shipping and billing details, support messages, newsletter preferences, membership activity, checkout status, age-verification status, and digital humidor records you choose to save.
How We Use Information
We use this information to provide member access, process orders and subscriptions, verify age eligibility, respond to support requests, manage digital humidor features, prevent abuse, maintain audit records, improve the site, and send only the updates or support replies connected to your account, purchases, memberships, or explicit newsletter consent.
Email And Communications
Transactional support emails are sent in response to member, billing, order, humidor, or account support needs. Newsletter and promotional updates require opt-in consent, include a clear unsubscribe path, and are not sent to purchased, rented, scraped, or third-party lists.
Mobile Opt-In And SMS Privacy
Mobile numbers and SMS consent records are used only for the Yuzu Cigar Club text message program you chose to join. This includes business alerts for owners and authorized administrators who sign up for them. Mobile opt-in data, consent records, and phone numbers are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Service Providers
We use trusted service providers for hosting, authentication, payments, age verification, shipping, analytics, email handling, support operations, and data storage. These providers process information only as needed to support Yuzu Cigar Club services and compliance obligations.
Retention And Security
We retain account, order, support, compliance, and audit records to run our services, meet legal and tax obligations, and prevent fraud. We limit access to information, encrypt data sent between your browser and our services, and keep security activity records. Our email providers also help us honor delivery restrictions and unsubscribe requests.
Your Choices
You can unsubscribe from marketing email, update account information, request support, or ask about privacy choices by contacting support@yuzucigarclub.com. Some compliance, order, tax, fraud-prevention, and audit records may need to be retained where required by law or business operations.
For privacy, support, or email-preference requests, contact support@yuzucigarclub.com. You can also review our Terms of Service.